Quality Policy – MERYT Catalysts & Innovation S.L.
At MERYT Catalysts & Innovation S.L., we understand quality as a strategic commitment to provide products, services, and solutions that fully meet the needs of our clients in the chemical, petrochemical, and refining sectors, both domestically and internationally.
We are committed to customer satisfaction, sustainable development, and technological excellence in the supply of catalysts, adsorbents, and comprehensive, high-value-added services.
Our quality policy is based on the following principles, in accordance with the ISO 9001:2015 standard:
1. Customer Focus
We actively listen to our clients and adapt our solutions to exceed their expectations. We ensure that our products and services meet the technical, regulatory, and operational requirements of refineries and chemical plants in Europe, Africa, the Americas, and the Middle East. We provide expert technical support to optimize processes, minimize costs, and improve production.
2. Leadership and Commitment
Our leadership is driven by the vision of Dr. Meritxell Vila, with over 30 years of experience in the industry. We promote a culture of excellence, sustainability, and continuous innovation, ensuring the integration of the management system at all levels of the organization.
3. Continual Improvement and Evidence-based Decision Making
We foster technical and business innovation through the constant review of our processes and the use of performance indicators. Continual improvement is a core pillar of our management approach.
4. Risk and Opportunity Management
We identify and evaluate risks and opportunities that may affect the quality, safety, or sustainability of our operations, in order to anticipate market and environmental challenges.
5. Human Talent Development
We rely on a team of highly qualified specialists. We promote training, quality awareness, and the involvement of personnel in all key processes.
6. Resource and Supplier Management
We select suppliers who are committed to quality, sustainability, and innovation. We ensure the reliable supply of products and equipment that meet the highest international standards.
7. Regulatory Compliance and Sustainability
We apply technologies that contribute to the energy transition and the reduction of environmental impact. We comply with all statutory and regulatory requirements, ensuring exemplary environmental and ethical performance.
8. Operational Control and Efficiency
Quality is built upon well-defined, controlled, and results-oriented processes. Our management focuses on delivering competitive, effective, and reliable solutions.
9. Applicable Regulations
Taking into account our customer focus and process improvement, the entire scope of our activity is centered on the regulations pertaining to our business. Products are manufactured by approved companies certified under the ISO 9001 standard. Products sold in Europe must comply with the Regulation on the Registration, Evaluation, Authorisation and Restriction of Chemicals (REACH), which is the primary EU legislation aimed at protecting human health and the environment from the risks that chemicals can pose. COMMISSION REGULATION (EU) 2020/878 of 18 June 2020 amending Annex II to Regulation (EC) No 1907/2006 of the European Parliament and of the Council concerning the Registration, Evaluation, Authorisation and Restriction of Chemicals (REACH).
Our products also fall under the scope of Law 7/2022, of April 8, on Waste and Contaminated Soils for a Circular Economy. Furthermore, it is worth noting the tax legislation applicable to the general sale and purchase of products in Spain.
Quality Objectives:
To increase customer satisfaction through tailored, reliable, and sustainable technical solutions.
To optimize processes in order to reduce operational costs and resource consumption.
To reduce our environmental footprint and contribute to the energy transition.
To innovate constantly through advanced technologies and differentiated products.
Commitment:
The Top Management of MERYT Catalysts & Innovation S.L. is committed to providing the necessary resources to achieve these objectives, promoting this quality policy at all levels of the organization, and reviewing it periodically to ensure its effectiveness and alignment with the principles of the ISO 9001:2015 standard.
This policy is communicated, reviewed, and updated regularly to ensure its continued relevance, understanding, and effective implementation.
Meritxell Vila
General Manager
Date: July 29, 2025
